This time of year I do a lot of online shopping, and my bell rings with many deliveries. But today and tomorrow, not Saturday. The post office comes Saturday but has announced it wants to stop doing that to save money. They do need to save money, but this is the wrong approach. I think the time has come for Saturday and Sunday delivery to be the norm for UPS, Fedex and the rest.
When I was young almost all retailers closed on Sunday and even had limited hours on Saturday. Banks never opened on the weekend either. But people soon realized that because the working public had the weekend off, the weekend was the right time for consumer services to be operating. The weekend days are the busiest days at most stores.
The shipping companies like Fedex and UPS started up for business to business, but online shopping has changed that. They now do a lot of delivery to residences, and not just at Christmas. But Thursday and Friday are these odd days in that business. An overnight package on Friday gets there 3 days later, not 1. (If you use the post office courier, you get Saturday delivery as part of the package, and the approximately 2 day Priority mail service is a huge win for things sent Thursday.) In many areas, the companies have offered Saturday and even Sunday delivery, but only as a high priced premium service. Strangely, the weekend also produces a gap in ground shipping times — the truck driving cross-country presumably pauses for 2 days.
We online shoppers shop 7 days a week and we want out stuff as soon as we can get it. I understand the desire to take the weekend off, but usually there are people ready to take these extra shifts. This will cost the delivery companies more as they will have to hire more workers to operate on the weekend. And they can’t just do it for ground (otherwise a 3 day package sent Friday arrives the same time as an overnight package.)
Update: I will point out that while online shipping is the David to the Goliath of brick & mortar, changing shipping to 7 days a week will mean a bunch more stuff gets bought online, and shipped, and will bring new revenue to the shipping companies. It’s just just a cost of hiring more people. It also makes use of infrastructure that sits idle 2 days a week.
This is particularly good for those who are always not hope to sign for packages that come during the work week. The trend is already starting. OnTrak, which has taken over a lot of the delivery from Amazon’s Nevada warehouse to Californians, does Saturday delivery, and it’s made me much more pleased with Amazon’s service. When Deliverbots arrive, this will be a no brainer.