This is an inane debate as FEEDBACK IS VOLUNTARY!!!! There are many unscrupulous buyers on ebay who will go to insane lengths to defraud a seller. Filing false claims, doing chargebacks because they didn't read the detailed description, leaving negative feedback seconds after an auction ends just to leave a negative. Bogus complaints after item is received or complaints in feedback with no contact. I've even seen the feedback system used as a means of contacting a seller, because they didn't understand how to contact the seller or didn't take the time to learn. As many bad sellers that are out there, there are just as many if not more bad buyers

Absolutely if you are sent faulty goods, or nothing at all, contact your seller and try to work something out. A good seller will work with you. If nothing can be resolved, then think about filing with ebay and leaving appropriate feedback. But be certain that the seller has misrepresented the item. If you buy something used---expect it to be used--if it says in the description that there is a stain on the right shoulder, don't expect the USPS to magically make that go away during shipping.

Most of all don't be a FEEDBACK JUNKIE. You are suppose to be on ebay to purchase items- NOT FEEDBACK!!! If you beg for feedback most sellers will not leave it for you. Feedback is not about you per se, it is the opinion of another of the transaction they just had with you for the benefit of other sellers/buyers. It is not a thank you and for sellers to leave fb as soon as the buyer pays shows no one how that buyer may react should something happen such as a lost package, normal shipping delays or damage not anticipated.

Lastly ebay is a VENUE therefore they will not take responsibility for the opinions of others. If you are a considerate person and conduct yourself as you would if you were face to face with the person instead of an anonymous e-mailer, you will find people are a great deal more receptive to calm statements rather than irate ranting and will usually respond in kind with the same treatment. PLAY NICE KIDS!!!