I recently tried Peerflix because I came across the free DVD just for trying it offer. I like the service, but I never got the free DVD. I emailed them on at least ten different occasions and never got a single reply. They don't care about customer service at all. The service is great, you get the DVD's quickly, though without a cover. But it is a little confusing to figure out how to keep them if you don't want to send them on to the next requester. If they would answer a customer email once in a while it might be a good deal. Of course, I think the old bait and switch of offering a free DVD and not honoring it is illegal and shouldn't be done by any company.