Well, it's been another week and I'm still waiting for my account to be credited. I refuse to conduct any more transactions with Peerflix until this issue is resolved. Does anyone have a way to contact Peerflix other than the help desk e-mail or 'live help' message system? I have gotten NOWHERE with those methods, and am getting more and more frustrated. So far, they've gotten one of my DVDs, and I've gotten nothing. For all practical purposes, I feel like they've stolen from me. I appreciate any feedback!