Warning: On using Telestial SIM Cards.

Just a warning about the service with Telestial. Some may have had it good but my whole experience with Telestial has been very upsetting.

I ordered a SIM card with 3 day air delivery to my location where I would be needing it for 2 1/2 weeks. When I arrived, the card had not arrived in the 3 days. So I called Telestial and they said to wait for a day or two more. It still did not arrive, so I kept calling them to the point of asking for a refund. Each time they told me that "it should have arrived" and I should wait a while more. Finally 2 weeks later, extremely frustrated, I called them for the 6th time inquiring about the card, and finally the representative had the decency to tell me it was never sent out. So I demanded a refund check be sent to my hotel as I was leaving the country soon. Next day, I received the package, but instead of the refund, I got the SIM card I paid for. GREAT. the 3 day delivery option was chosen for a reason. and now I got the card 2 days before I was leaving.

I called Telestial again and they told me to send it back. And that they would refund me once they received it. So I did send it back. And ever since, I heard nothing from them. So I basically paid 65+ bucks (I ordered a top up card too) for a lot of HASSLE, LOUSY SERVICE, and I did not even get to use the SIM Card.

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