Let alone getting a new phone line and DSL up, after all the online hoopla, I managed to finally get hold of someone on the phone to get an appointment fixed up. They said they wouldn't need anyone to stay at home, but the technician leaves me a voice message saying, he wanted to get in, and hence could not fix it. The weekend goes by, and Monday he does come home, but its raining heavily, so comes back later and fixes something up. Does not have a phone to check if the connection is alright. But says the Internet should be up and running in about two hours. Six hourse later, nope, no sign of any internet! An hour on the phone, and you get dumb customer service people, who will NOT tell you whats wrong, who will NOT connect you to a supervisor. And say it'll be up in two more hours.. which of course is not true! Tuesday, they say, it should be up, and lovely.. it's Wednesday, and I have on the whole blown up a humongous amount of day-time minutes on my cell phone with them.. and I'm still waiting to see if they do give me a connection... I am sick and tired!