Yea I feel the same, I just about threw myself out of my 2nd story window. I spend all day with them, they hang up on me and repair has no idea what they are doing. Even the supervisers have no clue and they transfer me to people who cant do anything about anything, then they refer me to the old att which gives me very limited options such as billing or dial up which I want neither.

At&T randomly disconnected the phone that we have our new dsl modem hooked up to, now they tell me they fixed it and its still disconnected. I tell them to call it themselves to see and they tell me they are getting the disconnection recording and they throw me everywhere except for those who can help. When I found someone who can do somthing they keep me on hold for about 40-60 minutes then hang up on me. When you call them from california you get Texas.