This weekend I experienced an air travel policy that I had not seen before and which I found quite shocking. I was flying on United Express (Skywest)’s flight from San Francisco to Calgary. As we waited for the early morning flight, they announced this “weather warn.” Visibility was poor in Calgary due to low clouds. Below 0.5 miles they plane would not be allowed to land there. They rated about a 1/3rd chance of this happening, 2/3 chance we would land normally.
The catch was this, if, when they got to Calgary, they found they could not land, they would divert to Great Falls, MT. After dropping the passengers in Great Falls, we would be entirely on our own, with no assistance at all with getting to Calgary via ground or air. (United Express and a few other airlines do sell tickets from Great Falls to Calgary, though all via fairly distant hubs like Denver, Salt Lake etc.) The important point about this is that the diversion is to an airport in a different country from the intended destination. This makes ground transportation particularly difficult, as car rental companies are disinclined to offer economical one-way rentals between countries — not to mention the 6 hour drive. (Hertz will do it for about $320/day.)
I just checked and Greyhound will get you there in 1 day, 14 hours via Seattle and Vancouver. Amtrak doesn’t even go there.
Now the other passengers who had seen this before said that it usually works out, so we got on with a sense of adventure. But it would have been a big adventure had we been diverted, and just seemed to be a rather strange state for the airline to leave passengers. Yes, they did say that if we elected not to get on the flight, we could try a later one (with no assurance there would not be the same weather warning on that flight.) Most of the passengers got on, and we did land OK, but a few backed out.
Some international bureaucracy, they said, forbids them from landing at another Canadian airport, such as obvious choices like Edmonton, or even various smaller airports since this was a Canadair regional jet able to land at small airports. But just about anything would have been superior to Great Falls in the USA — some city with a means of getting to the destination. Indeed, the plane after landing in either GF or Calgary would have headed on to Chicago, which while far away, is at least a city one could find a flight to Calgary from, and from which United could certainly have arranged travel for the passengers.
I’m taking a wild guess that this bureaucracy is 9/11 related, but I could be wrong. But if it is, it’s another secret burden of that day.
(The likely result — passengers would probably have formed up in groups of 5 to rent Hertz cars and drive to Calgary. The cost — $320 plus $50 of gas — would have been tolerable shared among 5 people who would know one another much better by the end of the day. Of course we didn’t know this when making the decision.) There are also some slight cheaper but inconvenient tricks involving an in-Montana rental which drives to an Alberta town near the border, where one of the passengers rents a car there, and both cars drive to a Montana drop-off and then the Alberta car continues to Calgary. You would need a sense of adventure to do that.