Google’s decision to operate a search service in China, implementing
Chinese censorship rules into the service, has been a controversial
issue. Inside Google itself, it is reported there was much debate,
with many staff supporting and many staff opposing the final decision,
as as been the case in the public. So it’s not a simple issue.
Nonetheless, in spite of being friends with many in the company,
I have to say they made the wrong decision, for the wrong reason.
Google, and many others including other search engines, argue that their presence there, even censored,
will be good for the ordinary Chinese people. The old uncensored
google.com is just as available today as it was before, which is to say
it works much of the time but is often blocked by the so-called great
firewall of China, and blocked in frustrating ways. So, Google can
claim it hasn’t taken any information access away from the Chinese, only
added more reliable access to the information not banned by the Chinese
regime.
To some credit, Google could have moved into China much earlier.
Competitors, like Yahoo, got more involved sooner, with poor
results for press freedom.
Furthermore, most people agree that search engines, including Google,
have been a great and powerful force for increasing access to information
of all sorts, and that it will help the Chinese people to get more
access to them. We can even take heart that the Chinese regime’s
censorship efforts will be futile in the face of the internet’s remarkable
ability to route around such barriers.
The point that is missed is that all these claims of benefit can be true, and it
can still be the wrong decision.
15 years ago, when I was publishing an online newspaper, I got a
customer at a university in apartheid-ruled South Africa. I did not
want to do business with South Africa, but I hadn’t investigated things
much. My feed was not to be censored, so it would only be a positive
influence. They convinced me to do it.
However, later, I asked South Africans about the boycotts. Most
agreed that the boycotts were hurting the ordinary South African, the
poor black South African, more than they were hurting the ruling
Broderbund. That “engagement” (non-boycott) resulted in more good
than harm at the individual level. But, in spite of this, many of
them said, “Please boycott!”
Why? Because it was doing something. Selling to South Africa was
the ordinary path, acting like nothing was going on there. It sent
no message, made no statement, was even a light endorsement.
Boycotting was the active course, an act of defiance, an act of
protest.
Google’s course, however, turns out to be clearer. There are many
levels of engagement. We all do business with China; it seems half
our clothes and manufactured goods come from there. Only a few
call for a boycott of China entirely. Even though we’ve seen, painfully,
that just by doing business in China, Yahoo has felt itself compelled
to turn over the identity of a reporter to the police so that he could be
jailed for a decade.
But Google decided to go beyond doing business in China. They are
not just doing business in a repressive country. They have agreed
to become the actual implementer of the repression. Their code,
their servers, do the censorship.
They are not just selling goods to a repressive country, they are
selling arms, to put it in extreme terms.
And that’s too far. That is collaboration, not merely engagement.
And that’s where the line must be drawn to “not be evil.”
Serving queries may help the individual Chinese in the short run.
Not serving them, however, makes a bold statement, a message to
China and to Google’s competitors that can’t be missed, and helps
the Chinese people even more in the long run.
Addendum: There’s another reason this is a problem — it makes the people using google.com easier to spot.