Can airports do paging as well as a restaurant?
Submitted by brad on Mon, 2009-05-25 15:10I have a lot of peeves about airports, like almost everybody. One of them is the constant flow of public address announcements. They make it hard to read, work or concentrate for many people. Certainly it's hard to sleep. It's often even hard to have a phone call with the announcements in the background.
One solution to this is the premium airline lounges. These are announcement-free, but you must watch the screens regularly to track any changes. And of course they cost a lot of money, and may be far from your gate.
Some airlines have also improved things by putting up screens at the gates that list the status of standby passengers and people waiting for upgrades. This also saves them a lot of questions at the gate, which is good.
But it's not enough. Yet, even in a cheap restaurant, they often have a solution. They give you a special pager programmed to summon you when your table or food is ready. It vibrates (never beeps) and they are designed to stack on top of one another for recharging.
Airports could do a lot better. Yes, they could hand you an electronic pager instead of/in addition to a boarding pass. This could be used to signal you anywhere in the airport. It could have an active RFID to allow you to walk though an automatic gate onto the plane with no need for even a gate agent, depositing the pager as you board.
Each pager could also know where it is in the airport. Thus a signal could go out about the start of boarding, and if your pager is not at the gate, it could tell the airline where you are. If you're in the security line, it might tell you to show the pager to somebody who can get you through faster (though of course if you make this a regular thing that has other downsides.)