The paradox of identity management
Submitted by brad on Wed, 2007-05-16 17:34Since the dawn of the web, there has been a call for a "single sign-on" facility. The web consists of millions of independently operated web sites, many of which ask users to create "accounts" and sign-on to use the site. This is frustrating to users.
Today the general single sign-on concept has morphed into what is now called "digital identity management" and is considerably more complex. The most recent project of excitement is OpenID which is a standard which allows users to log on using an identifier which can be the URL of an identity service, possibly even one they run themselves.
Many people view OpenID as positive for privacy because of what came before it. The first major single sign-on project was Microsoft Passport which came under criticism both because all your data was managed by a single company and that single company was a fairly notorious monopoly. To counter that, the Liberty Alliance project was brewed by Sun, AOL and many other companies, offering a system not run by any single company. OpenID is simpler and even more distributed.
However, I feel many of the actors in this space are not considering an inherent paradox that surrounds the entire field of identity management. On the surface, privacy-conscious identity management puts control over who gets identity information in the hands of the user. You decide who to give identity info to, and when. Ideally, you can even revoke access, and push for minimal disclosure. Kim Cameron summarized a set of laws of identity outlining many of these principles.
In spite of these laws one of the goals of most identity management systems has been ease of use. And who, on the surface, can argue with ease of use? Managing individual accounts at a thousand web sites is hard. Creating new accounts for every new web site is hard. We want something easier.
The paradox
However, here is the contradiction. If you make something easy to do, it will be done more often. It's hard to see how this can't be true. The easier it is to give somebody ID information, the more often it will be done. And the easier it is to give ID information, the more palatable it is to ask for, or demand it.



