Airline bureacracy reigns at United
Submitted by brad on Sat, 2012-01-28 00:40Two recent flight booking experiences on United Airlines:
a) I booked a round trip to Toronto with miles. Due to new plans, I ended up getting a different flight to Toronto but wanted to take the same flight back. I had booked return tickets for 2 passengers, but you can book one-way tickets for the same miles price, and you can book passengers together or independently (later joining the reservations to sit together.) It doesn't cost any more to get 4 single legs, it's just a lot more work for you and the airline.



