Is Waymo's 70% satisfaction score bad news or good news
Some customer satisfaction scores leaked from Waymo and were posted by "The Information." The story depicts the 70% 5-star rating as very much a glass-half-empty story, worrying about the problem rides. I think that's actually a very impressive score, and a sign of great things to come, which I detail in the new Forbes site story at:
Other Waymo news
You may also be interested in my coverage of Waymo's release (for academic use only) of a large corpus of training data.